Delivery & Shipping Information
At Melysia Beauty, we understand that receiving your innovative beauty products quickly and reliably is essential. We are committed to processing and shipping your order with the utmost care and efficiency.
Processing Time
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All orders are processed and prepared for shipment within 1 business days (excluding weekends and holidays).
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Orders placed after 12:00 PM EST will begin processing on the following business day.
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Please note: Processing time may be extended during peak sales periods.
🇺🇸 Shipping Methods & Rates
Spend $20+, get free shipping! Delivery in 5–14 days 🚚
International Shipping
Currently, Melysia Beauty ships primarily within the Contiguous United States.
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For inquiries regarding shipping to Alaska, Hawaii, US Territories, or international destinations, please contact our customer support team at contatc@melysiabeauty.shop before placing your order.
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International customers are responsible for any customs duties, taxes, or brokerage fees incurred upon delivery.
Tracking your order
Once your order has been shipped, you will receive an email notification that includes your tracking number and a link to monitor your package's journey. Please allow up to 24 hours for the tracking information to become fully active.
Damaged or Lost Packages
If you receive a damaged package, or if your package is lost in transit:
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Damaged: Please take photos of the damaged packaging and product(s) and contact us immediately (within 48 hours of delivery) at contact@melysiabeauty.shop. We will arrange for a replacement.
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Lost: If your tracking information confirms delivery but you have not received your package, please check your surrounding areas and contact the shipping carrier first. If the package remains lost, contact us, and we will assist in filing a claim.
Melysia Inner Circle Members: Customers in The Glow and The Luxe tiers benefit from discounted or free shipping, regardless of order value. Please check your Rewards Program benefits for details.